Naked Inc. (thenakedshop.com) operates the Site. Use of this Site is regulated by the terms and conditions that appear below and constitute a contract between the consumer and thenakedshop.com. These terms and conditions can be modified at any given time, without prior notice, by thenakedshop.com.

In using this Site, you are acknowledged to have read and understood these conditions in full. Should you not want to be bound by these terms and conditions, please do not use this Site.

NOTE: To recognize a transaction on your credit card bill, look for Naked Inc.; that is the official name of the company. Transactions are in US dollars for US customers. Thenakedshop.com is not responsible for any exchange rates you may encounter when purchasing from our website.

  1. Terms of use: Trademarks, photos, logos, or any other element used or exhibited on the Site are trademarks registered by Naked Inc. Reproductions, copies, distribution, publication, translation, display, or transmission of these elements without obtaining previously written authorization by the owner of these trademarks, logos, photos, or any other element originating from the Site is strictly prohibited.

1.2 Limitation of liability: The Site and the components contained within it will be provided as is, without any implicit or explicit guarantees. On reservation of all public legislation to contrary effect, Naked Inc. declines any responsibility and will not grant any guaranty regarding quality contrary to a particular use. Naked Inc. takes no representation regarding the use of a product, the validity, the exactitude, or the reliance of any element reproduced on the Site, or results ensuing from the use of these products.

1.3 Origin of Site operations: Naked Inc. operates the Site out of its business in New York, NY.

1.4 Policies of confidentiality and information transmitted by the Site users: Naked Inc. engages itself in restraining to divulge client information of personal or commercial nature. This information remains property of Naked Inc. and can be used in any way necessary for Naked Inc., at all times, in order to verify information pertaining to credit card use before accepting any order.

1.5 Material transmitted by users: By use of the Site, the consumer acknowledges that all elements, information, and opinions that are transmitted to Naked Inc. will become entire and exclusive property of the Site, and the customer also relinquishes any moral rights regarding these elements. Naked Inc. may, without compensation to you, use, reproduce, publish, or license in any manner whatsoever the elements that you transmit to Naked Inc. It is prohibited to post or transmit any illegal, slanderous, obscene elements or elements contrary to any applicable law to Naked Inc. By transmitting such elements, you represent, of any type whatsoever, all intellectual property rights.

  1. General Condition of Sale

2.1 Order Acceptance: Receiving confirmation of an order via email from thenakedshop.com does not constitute that an order has been accepted by thenakedshop.com or that there is an offer to sell. thenakedshop.com reserves the right, without any prior notice, to refuse service to any consumer and/or limit the ordered quantity of any item ordered. Verification of any personal or credit card information may be required at any time by thenakedshop.com before accepting any order.

2.2 Price

2.2.1 The price payable for each item that is ordered is as set out with regard to each product offered on the Site;

2.2.2 The charges for transportation and delivery, as well as applicable sales taxes, are not included in the price;

2.2.3 thenakedshop.com reserves the right to modify the price of products offered on the Site at any time, without prior notice;

2.2.4 All prices are in US dollars.

2.2.5 Only one discount coupon code can be used per order

2.3 Return Policy

2.3.1 At Naked, returns are free, fast, and easy. If you're not 100% satisfied with your Naked order, we'll give you a full refund as long as the garments have not been used, worn, or washed.

2.3.2. If you accidentally ordered the wrong style, color, or size, just let us know, and we'll send you a replacement with a return of the incorrect product.

2.3.3. To receive your refund, email us at returns@thenakedshop.com or call us toll-free at 1 (877) 592-4767 within 14 days of receiving your order. We’ll email you a shipping label, and we’ll pay for return shipping. We're around to take your calls from Monday through Friday between 9am-5pm PST.

2.4 Product Availability 
The Site posts all products available for order to our suppliers. It is possible that your order may be delayed before being shipped to you, while we wait for one or more out-of-stock items to become available. Should you be in a hurry to receive particular items in your order, we advise that you place a separate order for them.

2.4.1 thenakedshop.com does not guarantee the availability in inventory of products offered on the Site. If thenakedshop.com is unable to deliver a product that you have ordered due to insufficient inventory, thenakedshop.com will advise you by email when the product will become available again. In such a case, you have the following options:

2.4.1.1 Request that we deliver the product(s) to you, in which case a payment will be deducted from your credit card account for the product(s) before being delivered to you;

2.4.1.2 Refuse delivery of the product(s), in which case a refund will be made to your credit card account for the product(s). Please note that after 90 days, orders for any out-of-stock item(s) are automatically cancelled.

2.4.2 thenakedshop.com will not under any circumstances be responsible for any damage you may suffer due to insufficient inventory.

 

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